Collect independent feedback
Ask the person, their manager and a sales partner for examples from work they observed. Keep the original perspectives separate.
Self, manager and sales partnerBring self-assessment, manager insight and sales-partner feedback into your next coaching conversation. Agree what to practise, the support to provide and the evidence you’ll review together.
Inspect Maya’s observations, then agree a coaching priority and the manager’s support.
Your team’s work looks different
from each side of the conversation.
Connect each observation to a coaching priority. Define the manager’s support and decide what you’ll look for at the checkpoint.
Ask the person, their manager and a sales partner for examples from work they observed. Keep the original perspectives separate.
Self, manager and sales partnerCompare the same behaviours, inspect the examples and agree a calibration decision with a recorded reason.
Keep the evidence behind the decisionChoose a behaviour to practise, a useful opportunity and the support the manager will provide. Set a review date.
Shared ownership of the next stepRecord what you observed against the agreed success criteria. Keep a history of progress and where more support is needed.
A checkpoint grounded in actual workA manager may see strong discovery while a sales partner sees unclear next steps. Put both observations beside the work examples, then agree what to practise at the next handoff.
Capture success criteria, owners and next steps after each discovery engagement.
Review the next three handoffs together and share a useful example.
Three clear handoffs, confirmed with the sales partner at the next checkpoint.
Use the Skill–Will Matrix to explore what support each person needs. Keep their context in view as you move from an assessment to a development plan.
Skill–Will is the first framework in Talentonics. A placement helps you discuss expectations, opportunities to practise and practical blockers.
Ratings sit alongside relevant work examples. Reviewers can choose “Not observed” when they have too little exposure.
Calibration records a human decision and its rationale. Original feedback stays intact, and checkpoints add new evidence.
What the framework means, how partners contribute and what you can explore today.
Ask us about your teamPresales leaders and managers who want to connect feedback to practical coaching. Solutions engineers contribute their own perspective, and selected sales partners share observations from customer engagements.
Sales partners answer a shorter set of questions about discovery, commercial alignment, follow-through and collaboration. Each perspective stays separate, so you can discuss where observations differ and inspect the examples behind them.
Skill describes role-specific capability. Will describes observable engagement, such as ownership, applying feedback and collaboration. The matrix opens a conversation about expectations, workload, opportunities to practise and the support each person needs.
They can choose ‘Not observed’. That leaves a gap in evidence coverage. A matrix placement appears only when the core dimensions have ratings and relevant examples. Sales-partner feedback covers selected dimensions and stays visible on the individual profile.
A fictional presales team with self, manager and sales-partner perspectives. You can inspect examples, record a calibration decision, add a coaching priority and capture a checkpoint. Demo changes stay in your browser; use fictional information when exploring.
Private workspace sign-in is available. Create a workspace or email us to discuss a pilot and the development workflow you want to try.
Try the workflow with a fictional presales team, from different perspectives to a coaching checkpoint.